Before we begin
Service terms
A clear understanding of pricing, preparation and service expectations helps every appointment run smoothly.
Pricing & Condition
- Quoted prices are estimates based on the vehicle type selected. Final pricing may change if the vehicle's condition requires extra time or labor.
- Excessive pet hair, sand, mud, mold, bodily fluids, or biohazards will incur additional charges. The customer will be notified of any added cost before work begins.
- Vehicles with heavy pet hair are subject to the $50 to $100 pet hair removal fee, determined at the time of service.
Customer Responsibilities
- Please remove all personal belongings before the appointment. Willie B Detailing is not responsible for lost or damaged items left in the vehicle.
- For mobile service, the customer must provide access to the vehicle and a suitable work area. Water and power access may be required for some services.
- Vehicles must be unlocked or keys provided at the scheduled time.
Results & Limitations
- Some stains, odors, scratches, and swirl marks may not be fully removable. Results depend on the age, material, and condition of the surface.
- Paint correction removes defects in the clear coat only. Deep scratches, rock chips, and paint failure cannot be corrected by polishing.
- Pre-existing damage such as dents, cracked trim, worn leather, failing paint, or loose interior parts is not the responsibility of Willie B Detailing. Existing damage may be documented with photos before service.
Window Tint
- The customer is responsible for choosing a tint darkness that complies with Texas law.
- Tint requires 3 to 5 days to cure. Do not roll down windows or clean the tint during this time. Haziness or small water pockets during curing are normal.
- Willie B Detailing is not responsible for damage to defrost lines or failing factory components during tint removal.
Scheduling & Payment
- Cancellations or reschedules require at least 24 hours notice. Late cancellations or no-shows may be charged a fee.
- If the technician arrives and cannot access the vehicle, a trip fee may apply.
- Weather may require rescheduling exterior, coating, or mobile services.
- A travel fee applies based on distance, as listed on the pricing page.
- Payment is due upon completion of service.
